Contact Us

Need help with orders, payments, return/refund, wallet issues, or seller onboarding? Our support team is available through the channels below.

• Email Support: support@muhitbd.com (Order, payment, account, and policy support)
• Phone Support: +8801XXXXXXXXX (Daily operational help for urgent order issues)
• Support Hours: 9:00 AM - 10:00 PM (Everyday)
• Response SLA: Basic query within 24 hours, priority issue as early as possible

For Faster Support

Please share your order ID, registered phone number, and a short issue summary when contacting support. This helps us resolve cases much faster.

Seller Assistance

Sellers can contact support for listing approval, payout/wallet concerns, courier pickup coordination, and policy clarification.