Download MuhitBD App

Privacy Policy

At MuhitBD.com, we respect your privacy and process your personal information only for legitimate business purposes such as account security, order processing, payment confirmation, and delivery coordination.

1. Information We Collect

We may collect your name, phone number, email, address, district, payment-related status information, and purchase history when you register, place an order, contact support, or interact with seller/customer features.

2. How We Use Your Information

Your data is used to verify identity, process and deliver orders, send transaction updates, handle refunds/returns, prevent fraud, improve marketplace quality, and provide faster support services.

3. Data Sharing Scope

We share only minimum required data with relevant parties, such as sellers and delivery partners, to complete your order. We never sell your personal information for unrelated commercial advertising.

4. Data Retention

Order and account records may be retained for legal compliance, dispute handling, and operational reporting. Sensitive data access is limited and managed under role-based permissions.

5. Security Measures

We use standard platform security controls including authenticated sessions, access restrictions, and monitoring to protect user information against unauthorized access or misuse.

6. Your Rights

You can request profile correction, update delivery details, or contact support for data-related concerns. For account deletion or special requests, please contact our official support channels.