At MuhitBD.com, we respect your privacy and process your personal information only for legitimate business purposes such as account security, order processing, payment confirmation, and delivery coordination.
We may collect your name, phone number, email, address, district, payment-related status information, and purchase history when you register, place an order, contact support, or interact with seller/customer features.
Your data is used to verify identity, process and deliver orders, send transaction updates, handle refunds/returns, prevent fraud, improve marketplace quality, and provide faster support services.
We share only minimum required data with relevant parties, such as sellers and delivery partners, to complete your order. We never sell your personal information for unrelated commercial advertising.
Order and account records may be retained for legal compliance, dispute handling, and operational reporting. Sensitive data access is limited and managed under role-based permissions.
We use standard platform security controls including authenticated sessions, access restrictions, and monitoring to protect user information against unauthorized access or misuse.
You can request profile correction, update delivery details, or contact support for data-related concerns. For account deletion or special requests, please contact our official support channels.