Seller Guidelines

To maintain a trusted marketplace for buyers and sellers, all sellers must follow product quality, pricing transparency, shipping discipline, and customer support standards.

1. Listing Accuracy

• Upload accurate product titles, descriptions, and prices.
• Use real product images and mention important specifications (size, color, weight, dimensions).
• Do not use misleading claims, prohibited items, or copied listing content.

2. Stock & Fulfillment

• Maintain stock and ship orders on time.
• Keep inventory updated to avoid order cancellation due to out-of-stock status.
• Prepare products properly for courier pickup and safe delivery.

3. Customer Experience

• Follow platform policy for returns and customer communication.
• Respond politely to customer issues and cooperate in valid return/refund cases.
• Avoid abusive behavior, fake reviews, or unfair transaction activity.

4. Policy Enforcement

• Repeated policy violations can lead to account suspension.
• Severe violations may trigger listing removal, payout hold, or permanent account action.